Shipping & Return Policy
Brand Power Direct offers FREE shipping within the U.S. for all orders over $200.00.
Orders of $100.00 to $200.00 will have a flat rate shipping charge of $15.00.
Orders under $100.00 will have a flat rate shipping charge of $10.00.
- Over $200 – Free Shipping
- $100-$200 – $15 Shipping Charge
- Under $100 – $10 Shipping Charge
We ask you to allow 2 to 5 business days for us to process and review your order once submitted.
Brand Power Direct ships orders by standard mail. Shipping times are usually 2 to 4 business days after processing but can vary due to recipient location. Please keep in mind that these timelines are estimates and do not account for holidays, inclement weather, backorders, or general postal service performance.
Payment receipt and tracking information are sent to you via email after we complete your order and such information is made available from the carrier.
Your satisfaction with Brand Power Direct products is of the utmost importance to us. Be sure to check your order carefully once it arrives for any shipping damages. You can submit claims for damaged Brand Power Direct items by sending us an email at firstname.lastname@example.org within three days after receiving the shipment. Please include specific details and photos of product damage.
If you are not satisfied with your purchase of Brand Power Direct products, you can request for a full purchase refund within (30) days of the initial order. Submit refund requests via email at email@example.com.
Send us an email to firstname.lastname@example.org for any inquiries about our shipping or return policies.
Returns can be sent to our address at:
Brand Power Direct
310 Hazelwood ST Unit 1
Leander TX 78641